Agent Spotlight - Deenah Torres, Insurance World of SWFL
In our latest agent spotlight we’re featuring Deenah Torres, owner of Insurance World of SWFL in Fort Myers, Florida.
Here’s what she shared about her agency, herself and a nice, unsolicited compliment about AccuAgency. (Thanks, Deenah!)
Before opening my own independent agency, I managed a company owned agency for almost 10 years. During that time, I built that agency from a newly acquired acquisition, to a multi-million dollar book of business. But in the end, I wanted more than just a typical 9-5. As a mom of 4, I felt like my kids were growing up in the blink of an eye and I was missing it.
Now owning an agency gives me the flexibility to work a schedule that allows me to be there for my kids more, and that’s what I love most about AccuAgency. Because it is web-based, I can access it from anywhere, and still be there to help my clients. Just last week, I quoted two policies while sitting on the bleachers watching my son’s first high-school baseball game. I may have had to apologize to the client for the cheering (lol) but in the end, my son took the W, and my clients were able to get the coverage that fitted their needs, and their budget!
How many years have you been an insurance agent?
11 years and counting!
What is your favorite thing about being an insurance agent?
I love that I can help people get something they have to have at a price that is affordable for them, without sacrificing the level of customer service they receive.
What advice would you give someone who wants to be an independent insurance agent?
It isn’t easy, but it is what you make it. There are still days that I wonder if I made the right decision, but with perseverance I have built an agency that I am proud of.
What is one of your guilty pleasures?
Wine. Oh, and WINE! lol
What is something about you that would surprise people?
I am the third generation of siblings born on the same day, but in different years. So I have a “twin” brother that is exactly 2 years older than me. He said I was the worst birthday present he ever received! haha
Where’s your favorite place in the world?
Italy! I love the culture there, the food, the history, and the sheer beauty of it!
If you could visit anywhere in the world you’ve never been, where would you go?
Hmmm, that is a tough one! On my bucket list is Alaska – to see the northern lights and go whale watching,
What’s the best meal you’ve ever had?
That would definitely be my husband’s steak and lobster! Always marry a man who can cook! ;)
Vikki Thomas has been working in the insurance industry since 1995. Vikki has worked for several carriers in customer service, quality assurance, underwriting, product management and marketing. Vikki has worked at AccuAgency since 2008.